No products in the cart.
SideJersey Customer Service Hub & FAQ
Looking to the sideline for some guidance from your manager? You’ve come to the right place. Our Customer Service Hub will get you all sorted and sent in the right direction. Take a scroll through each section below to see if we can’t help solve your issue. If you can’t find what you’re looking for, your question is time-sensitive or you’re just looking for a friendly chat.
How can I place an order?
You can place an order directly on our website by selecting your preferred jersey, choosing the size, and proceeding to checkout.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment options available at checkout.
Can I cancel or modify my order after placing it?
Orders can only be modified or canceled within 24 hours after purchase. Please contact us immediately if you need changes.
Do you offer worldwide shipping?
Yes! We provide free shipping to Europe and the USA. Shipping to other countries may include an additional fee.
How long does shipping take?
Delivery typically takes 7-15 business days, depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Do you offer express shipping?
At the moment, we only offer standard shipping. Stay tuned for express shipping options in the future!
Are your jerseys authentic?
We sell high-quality replica and authentic jerseys. Each product description specifies whether it is a replica or an official version.
How do I choose the right size?
Please refer to our size chart on the product page to ensure you get the perfect fit.
Can I customize my jersey with a name and number?
Yes! Many of our jerseys offer customization options. Simply select the customization option before checkout.
What is your return policy?
We accept returns within 14 days of receiving your order if the item is unused and in its original packaging.
Can I exchange my jersey for a different size?
Yes, we allow exchanges for different sizes within 14 days of delivery. The buyer is responsible for return shipping costs.
What should I do if I receive a damaged or incorrect item?
Contact our support team immediately with photos of the issue, and we will resolve it as soon as possible.
Do you offer bulk discounts for teams or groups?
Yes! We provide discounts for bulk orders. Contact us for more details.
How can I contact customer support?
You can reach us through our contact page, email, or direct messages on our Facebook page: SideJersey Facebook.
Do you restock sold-out jerseys?
Some jerseys are restocked based on demand. Sign up for our newsletter to get updates on restocks and new arrivals.